1. Scope
This notice applies to the public website at fidessium.com. The Fidessium Learning and Fidessium Finance services currently linked from this portal operate separately and may collect account, learning, financial, uploaded, or communication information under their own product notices and terms.
2. Information handled by this portal
The portal does not currently provide user accounts, payment forms, contact forms, advertising, or behavioural analytics. Our web server may automatically create operational logs containing an IP address, requested page, date and time, browser or device information, and error or security events.
If you contact us by email, we receive your email address, message, attachments, and any other information you choose to provide.
3. Why we use information
- To deliver, protect, troubleshoot, and improve the website.
- To detect abuse, investigate security events, and maintain service reliability.
- To answer enquiries and provide requested support.
- To meet applicable legal, accounting, and regulatory obligations.
4. Cookies and tracking
This corporate portal does not intentionally use advertising cookies or cross-site tracking. A linked product or third-party website may use its own cookies and technologies; review the notice presented by that service.
5. Service providers and locations
We use service providers for infrastructure, domain services, security, and business email. They process limited information on our behalf and may operate in Canada or other jurisdictions, where information can be subject to local law.
6. Retention and safeguards
We retain information only for as long as reasonably necessary for the purposes described above, including security, support, legal, and accounting needs. Operational logs are rotated or deleted according to system settings. We use administrative and technical safeguards appropriate to the sensitivity of the information, but no system can guarantee absolute security.
7. Children and learners
This corporate portal is not designed to collect personal information from children. Learning products may be used by younger learners and will require product-specific safeguards, notices, and consent appropriate to the learner's age and jurisdiction.
8. Your choices and rights
Subject to applicable law, you may ask about personal information we hold about you, request access or correction, or raise a concern about our handling of it. We may need to verify your identity before completing a request.
9. Contact us about privacy
Email info@fidessium.com with “Privacy enquiry” in the subject line. Please do not send sensitive records in the first email.